Yes. If, for any reason, an online event is canceled, no action is required from your side to receive your refund of the purchased ticket. Refunds will be processed to the original method of payment used at time of purchase of your ticket. No worries!
If you can’t make it on time for the online event you may forward your digital (email) ticket to a friend. See also our Ticket purchase and refund policy.
After purchasing your ticket you will receive emails with instructions where and when to watch the live or on-demand stream. Just click on the GO TO STREAM button in your email and enjoy! You can then view the stream on 3 different devices. Important: to watch a stream always click on the GO TO STREAM button in your confirmation email (which you received after purchasing your ticket). If a livestream has not yet started you may see a warning message, don’t worry. Usually a livestream starts 30 minutes in advance. Just get back to the event page on the right time! When you revisit the... (read on)
After clicking the TICKET button you will see all payment methods and valuta you can use.
Methods include: Creditcard, PayPal, Apple Pay, iDEAL, VPay, Bancontact, Sofort.
You can purchase a ticket on the event page itself: – click the BUY TICKET button – fill in your name and email address in the popup window (note: some browsers block popup windows!) – click the PROCEED button – select your preferred payment method (iDeal, creditcard etc) – make your payment After a successful payment you will receive a confirmation email and 2 reminder emails. If you don’t see this email please check your SPAM box! The email(s) contain the “GO TO STREAM” button that brings you to the livestream or Video-On-Demand video (see... (read on)